Refund Policy

Return and Refund Policy
Bobcat Company as owner of the Bobcat trademark supports a 30 day return policy. All items returned must be in the original packaging, in new uninstalled condition and you must include a copy of your invoice.
 Returns purchased through shop.bobcat.com can be made by filling out the Order and Return Form. 
Credit will be issued to the original credit card used to purchase the item. If the incorrect order was an error by the customer, charges for shipping are non-refundable and return shipping fees may apply. If it was a Bobcat error, Bobcat will cover shipping expenses and issue full credit for the parts. For your protection, we recommend that you use Insured Parcel Post and that you keep all the shipping receipts. All regular freight returns are subject to a restocking fee of 15% of the purchase price. All shipments must be prepaid, COD and freight collect shipments will be refused. 
Bobcat Company is not responsible for returned merchandise lost in transit including if a shipment is refused. Bobcat recommends you do not refuse a shipment due to lack of trackability. A credit will be issued when Bobcat receives the part and verifies that its condition is acceptable.
Bobcat Company reserves the right to refuse any returns if they do not meet our return requirements. If these requirements are not met, parts will be either scrapped or returned to you at your expense.
Bobcat Dealers are unable to accept returns for online purchases.